Changing domains

Follow these steps if you plan to change the domain on which the Product Recommendation Quiz app is installed.

Change domains on Shopify

If you’re only changing the domain name (from example.com to example-two.com) and NOT changing the Shopify account (aka .myshopify.com address) the process shouldn’t disturb the Product Recommendation Quiz app and your quizzes. You can do so safely.

If you’re changing the .myshopify account, then check this guide to copy the quiz from one store to another. After the quiz is copied, you may need to link your products to choices again, as they will have different product IDs in your new store. Make sure you’re not logged into two Shopify accounts at the same time on the same browser. This may cause caching issues. Instead, use Incognito / Private browsing for the second account.

Change domains WordPress / WooCommerce

If you’re only changing the domain name (from example.com to example-two.com) and NOT changing the WordPress account the process shouldn’t disturb the Product Recommendation Quiz app and your quizzes. You can do so safely.

When changing the domain accounts in WordPress, you’ll have to copy your quiz from the old domain to the new one first. This article explains how to do that. You may need to link your products to choices again, as they will have different product IDs in your new store. Make sure you’re not logged into two WordPress accounts at the same time on the same browser. This may cause caching issues. Instead, use Incognito / Private browsing for the second account.

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If you encounter any issues with the quiz after the store migration from one domain to another, please contact support.