How does Jump Logic work?

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For example, imagine you want to create a skincare consult quiz for your store. First, you would ask a general question like, “What’s your age” or “What type of skin do you have?” and your customers would have to choose between the options you lay out for them (Dry, Normal, Combination or Oily skin).

A visual interface for creating IF-THEN-ELSE conditional statements

With Jump Logic, you can show customers with oily skin certain questions (specifically targeted for women with oily skins), while customers with dry skin would skip these questions. It’s like having a visual interface for creating IF-THEN-ELSE conditional statements, with the advantage of not needing to know how to code 😉

You can create multiple Jump Logic rules for one single question, so you can direct them to multiple target questions depending on what they respond.


How to set up Jump Logic

Jump Logic makes your quiz smarter by sending customers down different question paths based on how they answered previous questions.

You can add Jump Logic to a question by clicking this button:

Then click on the “add Jump logic” button:

This should create a Jump Logic statement. Here, you can edit the statement to send customers to different follow up questions based on their responses to previous questions:

As you can see, the logic is very simple and follows this template:

IF the response to question X
IS EQUAL TO choice Y
THEN go to question Z

You can add multiple Jump Logic statements on any given question by clicking on the “more options” button (three dots):

Make sure to add Jump Logic on follow up questions to jump other unrelated follow up questions:


Skip Logic vs. Jump Logic

The new app interface gives the option to use Jump Logic and Skip Logic.

Jump Logic allows you to create separate paths for quiz respondents based on their responses. This is done by routing customers from one question to other questions depending on what they respond.

Skip Logic determines whether a question is presented or skipped based on a customer’s responses to previous questions. The path will be the same to all customers, but the questions they see will differ based on their responses.

You can combine both types of logic in the same quiz.

Read more about Skip Logic here.


Understanding Conditional Logic

Conditional logic can be difficult to grasp. These resources can are useful in understanding the AND / OR logic:


Conditional Logic Example Use

In this article you’ll find out how to use IF-THEN conditional logic to show customized text to the quiz takers. The first part of the article shows how to add custom text inside your quiz. The second part explains how to show custom text on the Results page.

In this example, a skincare routine quiz is created and a custom text is displayed based on the customer’s skin type.


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