How does Skip Logic work?

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The new app interface gives the option to use Conditional Logic and Skip Logic.

Skip Logic vs. Conditional Logic

Conditional Logic allows you to create separate paths for quiz respondents based on their responses. This is done by routing customers from one question to other questions depending on what they respond.

Skip Logic determines whether a question is presented or skipped based on a customer’s responses to previous questions. The path will be the same to all customers, but the questions they see will differ based on their responses.

You can combine both types of logic in the same quiz.

Read more about Conditional Logic here.

Setting up Skip Logic

You can add Skip Logic to a question by clicking on the questions settings button:

Then click on the “add” button in the Skip Logic section:

This should create a Skip Logic statement. Here, you can edit the statement to skip this question based on the responses to previous questions:

As you can see, the logic is very simple and follows this template:

IF the response to question X
IS EQUAL TO choice Y
THEN this question is skipped

You can add multiple Skip Logic statements on any given question by clicking on the “more options” button (three dots):

Skip Logic Example

An email question can help you gather valuable leads for marketing campaigns but at the same time, it can scare some customers away.

If you’d like only genuinely interested customers to leave their emails, you can use the “skip logic” feature.

Step 1: Add a Yes/No question

First, you should create a Yes/No question asking the customer if they would like to leave an email.

Tip: A good question to use is a GDPR type, where you can ask for consent to process data.

Step 2: Add an email question

Next, you should add an email question.

Step 3: Skip Logic

Now, let’s open the Question Setting (little wrench icon) of the email question.

In the Question Settings, activate Skip Logic and select the following:

Skip Logic rule which was applied on the email question.

This way, if the customer answers “Yes, I’d like to leave my email” they will be directed to the email question. If the customer answers, “No, just show me the results” they will be taken directly to the Results Page and the email question will be skipped.

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