Product doesn’t add to the cart
If your products are not added to the cart, here are the most probable causes:
- Your quiz is not published on a live website
The quiz needs to be published on live website (not hidden by a “coming soon” plugin). Check this article to learn how to publish your quiz.
- You’re using a cart drawer
Our app does not integrate with drawer carts at the moment. So after the quiz is over, the quiz is adding products to the “regular” cart instead of the drawer cart in your theme.
Unfortunately, drawer carts
You could, instead of adding the product to the cart, send the customer to the product page by changing the checkout settings. Here’s how to do that:
They will be able to add the product to the drawer cart from there.
- Your product is a subscription product
Product Recommendation Quiz is able to sync and recommend subscription products for WordPress / WooCommerce and ReCharge Subscriptions for Shopify. Check here for instructions on how to enable it.
Subscription products are not yet supported in the Product Recommendation Quiz for BigCommerce or Magento. They will not show up on the Results page. However, there’s a workaround.