Frequently Asked Questions
How Can We Help?
Installing Product Recommendation Quiz
Creating your first quiz
Using the Quiz Builder
Adding and deleting questions
Customize the quiz design
How does conditional logic work?
Activate multiple selection on choice questions
Results and Recommendations
How the recommendation algorithm works
Sending results to your customers via email
Sending leads to your mailing list or CRM via Zapier
Adding a discount or coupon code
Sending leads to your Klaviyo account
Sending leads to your HubSpot account
Publish and Optimize your Quiz
Publish the quiz on your store
Publish on Shopify store Homepage
Track quiz performance with Google Analytics
Reducing drop-off and maximizing quiz completion rate
Errors and issues
Pictures not uploading
products and collections not being recommended or excluded
Products and collections not showing in the choices dropdown
Need a custom solution?
Need additional help?